Apprentice Name: Paula Lace
Host Employer: WDH
Training Provider: The Source
Qualification: Business Administration Level 3 Standard
Job Title: Compliance Apprentice
Paula is Tri-Lingual and enjoys nature and working with crafts. She began her career in care before moving via her Level 3 Business Administration Apprenticeship into the social housing sector with EN:Able Futures and her host.
Paula started out working with waste management, asbestos, policies and legislation before more recently being nominated as the web champion, which is centred on the employee hub. Paula will be updating compliance subjects such as gas, asbestos and water. Additionally, Paula has been assisting with creating instructional videos for community support officers and scheme managers, they are trying to minimise plumbers making unnecessary visits and reviewing processes in line with this. Paula has also recently taken up gas migration work which will be more of a focus, this is an entirely new area for Paula so she has a lot to learn.
Dev Dhaliwal, Assessor - "Paula has made exceptional progress and has produced outstanding digital work to date’’
Hannah Norton, Development Coach - ‘’Paula is a shining example of how hard our apprentices are working, through all the uncertainty of a global pandemic and with the challenges of working predominantly from home. Paula has had consistently impressive feedback from everyone she has been working with and I’m so proud of her achievements so far. I’m excited to see the exciting opportunities Paula’s apprenticeship journey is yet to bring her.’’
Line Manager (Caitlin Stubbs): ‘’Since Paula joined the team I have found her very professional around the work place. When given tasks to do by myself she has more than excelled in the completion of these. I found her very efficient when undertaking the tribune checks, hardworking and a good asset to the team. She is not afraid to get stuck in within all fields of compliance and doesn’t shy away from asking for work to do. Paula has proven herself to be a competent, enthusiastic member of the team has demonstrated a willingness to take on new roles and responsibilities.’’